RETURN POLICY
Due to the nature of our products, returns are only accepted under specific conditions.
Eligible Returns
We accept returns only if:
- The product received is damaged
- The wrong product was delivered
- The item is defective
Conditions for Return
- Product must be unopened and in original packaging
- Request must be raised within 48 hours of delivery
- Proof (images/videos) must be provided
Non-Returnable Items
- Opened or partially consumed bottles
- Change of mind purchases
- Incorrect orders placed by the customer
Return Process
To initiate a return, contact our support team with:
- Order ID
- Description of issue
- Supporting images
Once approved, we will guide you through the return process.