Johnys Liquor

RETURN POLICY

Due to the nature of our products, returns are only accepted under specific conditions.

Eligible Returns
We accept returns only if:

  • The product received is damaged
  • The wrong product was delivered
  • The item is defective

Conditions for Return

  • Product must be unopened and in original packaging
  • Request must be raised within 48 hours of delivery
  • Proof (images/videos) must be provided

Non-Returnable Items

  • Opened or partially consumed bottles
  • Change of mind purchases
  • Incorrect orders placed by the customer

Return Process
To initiate a return, contact our support team with:

  • Order ID
  • Description of issue
  • Supporting images

Once approved, we will guide you through the return process.

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